FAQ
#1 | Q: Can we use the videos as an optional supplementary component? A: No. We ask the instructor to make our video/quiz a requirement in their class for two reasons:
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#2 | Q: We are not sure of the exact number of students until the semester begins. A: You can sign-up with an expected/estimated number. |
#3 | Q: We have students coming in and out during the first week. A few might drop the course during the semester. What do we have to do in those cases? A: Since the students get charged the full price for the lessons signed-up when they first access the GVG, there will be no problem even if a few students start using the GVG later than others. For those who drop the course during the first half of the semester, we will refund the half of the price they paid. Please have the student contact us using this form. If your course uses the first week for the introduction of hiragana, you might want to have your students start using GVG from the second week to avoid drop-n-add confusions. |